Privacy Policy

Last Updated: September 16, 2026

Tai Traders ("we", "us", or "our") operates taitraders.com, an online e-commerce website for fragrances and related products. We respect your privacy and are committed to protecting your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Information We Collect

When you use our website or place an order, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Order and transaction details

• Information you provide when contacting us

• Technical information such as IP address, browser, device information, cookies, and website activity

Payment information may be processed directly by third-party payment providers. We do not normally store complete card or banking details.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Process payments, refunds, returns, and cancellations

• Provide customer support

• Send order and delivery updates

• Improve our website and services

• Maintain website security and prevent fraud

• Comply with applicable legal requirements

• Send promotional messages where you have provided the required consent

3. Sharing Your Information

We may share necessary information with trusted service providers such as:

• Payment providers

• Shipping and delivery partners

• Website and technology providers

• Customer support and analytics services

We may also share information when required by law or a lawful government request.

We do not sell your personal data.

4. Cookies

We may use cookies and similar technologies to keep our website working, remember preferences, understand website usage, and improve your experience.

You can manage cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data where permitted

• Withdraw consent where processing is based on consent

• Raise a privacy-related grievance

To make a request, contact us at the email below. We may need to verify your identity before processing certain requests.

6. Data Security and Retention

We take reasonable measures to protect your personal data from unauthorised access, misuse, loss, or disclosure.

We retain personal data only for as long as reasonably necessary to provide our services, maintain business records, prevent fraud, resolve disputes, or comply with legal requirements.

7. Children's Privacy

Our website is not intended to knowingly collect personal data from children where such collection is prohibited by applicable law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

9. Contact Us

For questions, privacy requests, or complaints, contact:

Tai Traders
Website: taitraders.com
Email: support@taitraders.com
Country: India